ABOUT US
Empowered Opportunities
Multiconnect is a middleware integration platform, a product of our Defsys Group suite, delivering leading edge automation and efficiencies for businesses. Our technology expertise allows for our integrations to meet industry standards and be security compliant.
We offer a diverse range of integrations that help companies improve their systems, workflows, and business models to achieve improved:
- Business efficiencies
- Customer retention
- Customer experience
Integrations At Work
We have designed and developed custom integrations for e-commerce platforms including loyalty programs and automated ordering systems. We have also developed integrations for business systems with Xero, Uber, and Square POS, to name a few.
Our work has included:
- Integrating the human resource and rostering systems for Solotel & Flick etc., which allowed for efficiencies and increased productivity.
- Automating stock ordering for Max Brenner franchises with suppliers for easy buying and replenishing of products.
- A cashless event solution with pre-paid cards for the Royal Melbourne Showground and their vendors for simplicity and ease.
- A custom designed and built POS and integrated intranet for The Cheesecake Shop for their specific business needs and goals.
Impactful Integration Approach
- Be agile to respond to new opportunities and client changing business needs.
- Design holistic and sustainable solutions for impactful business outcomes.
- Apply sound commercial principles, balancing the competing demands for quality, scope, time, and cost, to maximise your ROI.
- Follow project management and change management methodology structure.
Living & Breathing Values
- Innovation: bringing new ideas to reality by designing and delivering holistic, sustainable, and scalable solutions
- Relationships: developing long term relationships through open and mutually beneficial communications with clients and partners
- Transformation: drive business transformation for our clients through technology innovation and leading-edge partnerships
- Trust: be the trusted advisor to our clients and partners think by delivering innovative, custom technology solutions
Our Team
Our team comprises of qualified and experienced professionals who have technology and business acumen. Continuous improvements integration, delivery, and deployment is at the centre of everything we do.
The team is made up of software architects, engineers, digital analysts, developers, project managers, business analysts, ERP and financial specialists, network, and cyber security experts.
Our organisation is led by:
Atul Thapar
With over 25 years’ experience in the technology and business space Atul has been working within blue chip and IT companies. He is passionate about achieving business outcomes for clients.
Shelly Thapar
Shelly has extensive program and product management experience in the technology, financial and pharmaceutical industries. She develops strategies to optimise the profitability and satisfaction of clients.
If you have a question or would like to know more about our company and integrations+, please get in touch.